Client Terms & Conditions
Working Together
These Terms & Conditions apply to all projects undertaken by Clariti Studio unless otherwise agreed in writing.
By accepting a proposal, quote or paying an invoice, you agree to these Terms.
Scope of Work
Each project is based on the agreed proposal or quotation.
Any work requested outside the agreed scope may require a revised proposal or be charged at our current hourly rate.
Fees and Payment
Unless otherwise agreed:
Invoices are payable within 7 days unless otherwise stated.
Late payments may delay project timelines.
After final payment, the client receives ownership or a licence to use:
Clariti Studio retains ownership of:
Brand Clarity Sessions
Brand Clarity Sessions are paid strategy sessions designed to provide professional advice and recommendations.
Following the session, you remain responsible for implementing any recommendations unless implementation forms part of a separate engagement.
Strategic recommendations are based on information supplied by the client and Clariti Studio's professional experience.
While every effort is made to provide thoughtful recommendations, Clariti Studio cannot guarantee specific commercial, financial or marketing outcomes.
Revisions
Your proposal includes the number of revision rounds specified.
Additional revisions or changes outside the agreed scope will be quoted separately or charged at our current hourly rate.
Client Responsibilities
To keep projects on schedule, clients agree to:
Delays in receiving information may affect project timelines.
Collaboration
We believe the strongest brands are built collaboratively.
Our recommendations are informed by research, experience and strategic thinking, however final business decisions remain the responsibility of the client.
Intellectual Property
Ownership of final approved design files transfers to the client once all invoices have been paid in full.
Clariti Studio retains ownership of:
Unless otherwise agreed, Clariti Studio may showcase completed work in its portfolio, website, social media and marketing materials.
AI Assisted Services
Clariti Studio may use AI-powered tools to support research, brainstorming, drafting or workflow efficiencies.
All strategic recommendations, creative direction and final deliverables are reviewed and refined by a human before being delivered to clients.
Clients remain responsible for reviewing all final content before publication or implementation.
Website Projects
Unless ongoing support is included in your proposal, clients are responsible for maintaining their website after launch, including software updates, security, backups and hosting.
Clariti Studio is not responsible for issues arising from third-party software, hosting providers, plugins or client-made changes after project completion.
Project Pauses
If a project is inactive due to delayed client responses for more than 30 days, Clariti Studio may reschedule the project based on current availability.
Projects inactive for more than 90 days may require a revised quotation.
Cancellation
Deposits are non-refundable once work has commenced.
If a project is cancelled after work has begun, the client is responsible for payment for all work completed up to the cancellation date.
Limitation of Liability
Clariti Studio will provide services with reasonable care and skill.
To the maximum extent permitted by law, our liability is limited to the value of the fees paid for the relevant project.
Confidentiality
Both parties agree to treat confidential business information with respect and not disclose it without permission unless required by law.
Acceptance
Acceptance of a proposal, signed agreement or payment of an invoice constitutes acceptance of these Terms & Conditions.
These Terms & Conditions apply to all projects undertaken by Clariti Studio unless otherwise agreed in writing.
By accepting a proposal, quote or paying an invoice, you agree to these Terms.
Scope of Work
Each project is based on the agreed proposal or quotation.
Any work requested outside the agreed scope may require a revised proposal or be charged at our current hourly rate.
Fees and Payment
Unless otherwise agreed:
- A 50% deposit is required before work commences.
- The remaining balance is due before final files, website launch or transfer of deliverables.
- Larger projects may include staged progress payments, which will be outlined in your proposal.
Invoices are payable within 7 days unless otherwise stated.
Late payments may delay project timelines.
After final payment, the client receives ownership or a licence to use:
- Final logo suite
- Brand Guidelines
- Social graphics
- Website design
- Final approved artwork
Clariti Studio retains ownership of:
- Working InDesign files
- Illustrator source files (unless agreed)
- Fonts
- Stock photography licences
- Design methodology
- Proposal templates
- Brand frameworks
- AI prompts you've developed
- Workshop materials
Brand Clarity Sessions
Brand Clarity Sessions are paid strategy sessions designed to provide professional advice and recommendations.
Following the session, you remain responsible for implementing any recommendations unless implementation forms part of a separate engagement.
Strategic recommendations are based on information supplied by the client and Clariti Studio's professional experience.
While every effort is made to provide thoughtful recommendations, Clariti Studio cannot guarantee specific commercial, financial or marketing outcomes.
Revisions
Your proposal includes the number of revision rounds specified.
Additional revisions or changes outside the agreed scope will be quoted separately or charged at our current hourly rate.
Client Responsibilities
To keep projects on schedule, clients agree to:
- provide requested content and feedback promptly
- nominate a primary contact
- review deliverables within agreed timeframes
- ensure they have permission to use any supplied images, logos or content.
Delays in receiving information may affect project timelines.
Collaboration
We believe the strongest brands are built collaboratively.
Our recommendations are informed by research, experience and strategic thinking, however final business decisions remain the responsibility of the client.
Intellectual Property
Ownership of final approved design files transfers to the client once all invoices have been paid in full.
Clariti Studio retains ownership of:
- concepts not selected
- preliminary work
- working files
- internal templates
- processes and methodologies.
Unless otherwise agreed, Clariti Studio may showcase completed work in its portfolio, website, social media and marketing materials.
AI Assisted Services
Clariti Studio may use AI-powered tools to support research, brainstorming, drafting or workflow efficiencies.
All strategic recommendations, creative direction and final deliverables are reviewed and refined by a human before being delivered to clients.
Clients remain responsible for reviewing all final content before publication or implementation.
Website Projects
Unless ongoing support is included in your proposal, clients are responsible for maintaining their website after launch, including software updates, security, backups and hosting.
Clariti Studio is not responsible for issues arising from third-party software, hosting providers, plugins or client-made changes after project completion.
Project Pauses
If a project is inactive due to delayed client responses for more than 30 days, Clariti Studio may reschedule the project based on current availability.
Projects inactive for more than 90 days may require a revised quotation.
Cancellation
Deposits are non-refundable once work has commenced.
If a project is cancelled after work has begun, the client is responsible for payment for all work completed up to the cancellation date.
Limitation of Liability
Clariti Studio will provide services with reasonable care and skill.
To the maximum extent permitted by law, our liability is limited to the value of the fees paid for the relevant project.
Confidentiality
Both parties agree to treat confidential business information with respect and not disclose it without permission unless required by law.
Acceptance
Acceptance of a proposal, signed agreement or payment of an invoice constitutes acceptance of these Terms & Conditions.
